Let customers speak for us
Everything You Need to Know About Ordering, Shipping, and Policies
Frequently Asked Questions (FAQs)
Here are some common questions our customers ask. If you donβt find your answer here, feel free to contact us!
1. How can I place an order?
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Browse our collections, add items to the cart, and proceed to checkout.
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We do not accept retail orders manually on Instagram or WhatsApp.
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For retail orders, please place them only on our website.
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If you face any issues while ordering, our support team can assist you and create the order for you.
2. What payment methods do you accept?
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We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).
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COD orders have an additional charge of βΉ100.
3. Do you offer free shipping?
β Yes! We offer free shipping on all orders.
4. How long does delivery take?
β Orders are delivered within 3-7 business days, depending on your location.
5. How do I track my order?
β Shipping details will be sent to your registered WhatsApp number.
6. What is your exchange policy?
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We offer exchanges only (no returns) within 7 days of delivery.
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Items must be unused and unwashed.
7. Can I modify or cancel my order after placing it?
β You can modify or cancel your order only if it has not been shipped. Contact support for assistance.
8. How do I choose the right size?
β Check our size chart available on every product page for accurate measurements.
9. Do you offer discounts for first-time customers?
β Yes! Get 10% OFF on your first order with code NEWBIE10.
10. How can I contact customer support?
β π§ Email: svdoriginals@gmail.com
π WhatsApp: +918309327320
11. Do you offer bulk buying options?
β Yes, we only accept bulk orders manually.
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For bulk inquiries, contact us at:
π 9160500766